UIT BI & UIT
Identity and Access Management (IAM) is the security discipline that enables individuals to access the right resources at the right times for the right reasons. IAM addresses the mission-critical need to ensure appropriate access to resources across heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. The goal of this program is to implement an IAM platform to address University of Utah, Healthcare, and clinics' needs to manage identity and access issues for internal and external users.
IAM is currently working with UIT BI, looking at new ways to get student information.
ServiceNow – the common service management platform used by University Information Technology (UIT) and Information Technology Services (ITS) – provides a number of critical services for the U campus and hospital, including the UIT Knowledge Base, the Service Catalog, IT trouble ticket submissions, work order requests, and ticket status dashboards.
UIT BI is supporting the ServiceNow platform by providing DBAs (Database Administrators) with basic user information.